PRIVACY POLICY
PRIVACY POLICY
Last updated: June 2026
At POPPIX, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect information when you visit our website, place an order, or interact with our services.
Data We Collect
When you visit POPPIX or make a purchase, we may collect information such as your name, email address, billing address, shipping address, order details, and any information you provide when contacting us. We also collect certain technical information, including your IP address, browser type, device information, website activity, and cookie-related data.
If customer accounts are available on our website, we may also process account-related information such as your login details, preferences, saved addresses, and account settings.
Payments made through our website are processed securely by authorised payment providers. POPPIX does not store complete payment card details.
How We Use Your Data
We use personal data to process and deliver orders, provide customer support, communicate about purchases, improve website functionality, maintain the security of our services, prevent fraud, and comply with legal, tax, and regulatory obligations.
We may also use personal data to send marketing communications, newsletters, promotional updates, or advertising where permitted by law or where you have given consent. You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us.
We only process personal data when we have a lawful basis to do so under applicable privacy legislation.
POPPIX does not sell personal data to third parties.
Sharing Information
In order to operate our business and fulfil customer orders, we may share necessary information with trusted third-party service providers. These providers may assist with payment processing, order fulfilment, shipping, website hosting, analytics, security, marketing, advertising, and customer support.
Our website is powered by Shopify, which provides the ecommerce platform that allows us to sell our products and services. Personal data submitted through our website may be processed by Shopify in order to operate, protect, improve, and provide the services connected to our online store. Shopify may also process personal data in accordance with its own privacy practices. More information can be found in Shopify’s Consumer Privacy Policy and Shopify Privacy Portal.
Any third party receiving personal data is required to process that information responsibly and in accordance with applicable data protection laws.
Third-Party Links
Our website may contain links to third-party websites, platforms, social media pages, or external services. POPPIX is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of any external websites you visit.
International Data Transfers
Some of the service providers we work with may process personal data outside the European Economic Area (EEA). Where this occurs, appropriate safeguards are implemented to ensure personal data remains protected in accordance with the General Data Protection Regulation (GDPR).
Where required, these safeguards may include recognised transfer mechanisms such as the European Commission’s Standard Contractual Clauses.
Data Retention
We retain personal data only for as long as necessary to fulfil orders, provide customer support, comply with legal obligations, maintain business records, resolve disputes, and enforce our agreements.
When personal data is no longer required, it is securely deleted or anonymised.
Cookies
POPPIX uses cookies and similar technologies to ensure the website functions properly, improve performance, understand visitor behaviour, and enhance the overall user experience.
You can manage or disable cookies at any time through your browser settings.
Your Rights
If you are located within the European Union, you may have the right to access your personal data, request corrections, request deletion, restrict certain processing activities, object to processing, receive a copy of your data, or withdraw consent where consent forms the legal basis for processing.
Requests relating to personal data can be submitted to support@poppixwallart.com.
You also have the right to lodge a complaint with the relevant data protection authority in your country of residence.
Security
POPPIX takes appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, disclosure, or alteration. While no online platform can guarantee absolute security, we continuously work to maintain a high standard of data protection.
Children's Privacy
POPPIX does not knowingly collect personal data from children under the age of 16.
Changes To This Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or operational practices. The most current version will always be available on this page.
SUPPORT
For questions regarding this Privacy Policy or the processing of personal data, please contact:
support@poppixwallart.com
For the purpose of applicable data protection laws, POPPIX is the data controller of your personal data.
This Privacy Policy is governed by Dutch law and complies with the requirements of the EU General Data Protection Regulation (GDPR).